How to Build a Website That Converts

An image of html code for a website.

Your website is much more than an online brochure. It’s a strategic tool designed to engage visitors, create trust, and drive conversions. A high-converting website transforms casual browsers into customers and acts as a lead-generation engine. So, how do you build such a site? It requires a combination of data-driven strategy, UX/UI design, persuasive content, and technical precision. Below, we’ll explore how to build a website that not only attracts visitors but convinces them to buy/sign-up/join/register.

1. Start with a Clear Value Proposition

Your value proposition is the first thing visitors should understand when they land on your website. It needs to be clear, concise, and immediately communicate the unique value your business provides. According to a Nielsen Norman Group study, users take just 10-20 seconds to decide whether to stay on a website. If your value proposition is muddled or unclear, you’ll lose them before they even begin to explore your offerings.

Example: Shopify’s homepage features a straightforward value proposition: “Start, run, and grow your business.” It immediately speaks to the needs of entrepreneurs and businesses by promising simplicity and scalability.

Key Takeaway:

Keep your headline simple and benefit-driven. Let visitors know exactly what they stand to gain.

2. Prioritize User Experience (UX)

An effective website is one that’s easy to navigate and enjoyable to use. Great UX reduces friction, increases engagement, and guides visitors toward conversion points like lead forms or product purchases. Research from Forrester shows that a well-designed UX could increase conversion rates by up to 400%.

Here’s how to prioritize UX:

  • Responsive Design (Think Mobile): Your site should be optimized for all devices. Statista reported that in 2023, 58.33% of all global web traffic came from mobile devices. If your website doesn’t offer a seamless experience on mobile, you’re losing potential leads.
  • Intuitive Navigation: Simplify your menu and avoid overwhelming users with too many choices. Use a clear, logical structure that allows visitors to find what they need with minimal effort.
  • Fast Load Times: According to Google, 53% of mobile users abandon a site that takes longer than three seconds to load. Tools like Google PageSpeed Insights can help you identify and resolve performance issues.

Example: Apple’s website is a masterclass in clean, intuitive design. The navigation is minimal, with large, clickable icons and plenty of white space, guiding users through a frictionless experience.

Key Takeaway:

A website that is hard to use won’t convert. Optimize for speed, simplicity, and ease of navigation to ensure visitors stay long enough to become leads.

3. Leverage Compelling and Relevant Content

Your website’s content is one of the most critical elements in building trust and authority with your audience. It’s what converts visitors into leads by answering their questions, solving their problems, and providing value.

Content strategies to focus on:

  • Create Targeted, SEO-Optimized Content: Use data-driven insights to understand what your audience is searching for. Tools like Google Analytics, SEMrush, or Ahrefs can help identify relevant keywords and topics. HubSpot found that companies with blogs produce 67% more leads per month compared to companies without one.
  • Showcase Case Studies and Testimonials: Social proof is a powerful persuader. According to a study by BrightLocal, 91% of consumers aged 18-34 trust online reviews as much as personal recommendations.
  • Incorporate Video: Video marketing is a growing trend, and it’s not going away anytime soon. Wyzowl’s 2023 Video Marketing Survey shows that 91% of businesses use video as a marketing tool, and 87% of marketers report video gives them a positive ROI.*

*Those numbers seem high to us, but we’re just saying, that’s what they said. Video is important for sure, though.

Example: HubSpot does an excellent job of delivering in-depth content through their blogs, ebooks, and case studies. By offering actionable advice and data-driven insights, they establish themselves as thought leaders while encouraging lead generation through gated content.

Key Takeaway:

High-quality content attracts leads by providing value. Develop content that speaks directly to your audience’s pain points and demonstrates your authority.

4. Incorporate Strong Calls-to-Action (CTAs)

A clear, compelling call-to-action (CTA) is essential for lead generation. A CTA guides users to take the next step, whether that’s signing up for a newsletter, downloading a guide, or requesting a demo.

According to a study by WordStream, emails with a single call-to-action increased clicks by 371% and sales by 161%. Similarly, landing pages that focus on one primary CTA tend to convert more effectively than those with multiple CTAs vying for attention.

Best practices for high-converting CTAs:

  • Make it Action-Oriented: Use strong action verbs like “Get Started,” “Download Now,” or “Claim Your Free Trial.”
  • Create a Sense of Urgency: Words like “limited-time offer” or “while supplies last” encourage users to act quickly.
  • Place CTAs Strategically: Include CTAs above the fold, at the end of blog posts, and on landing pages. Ensure they’re visible without being obtrusive.

Example: Slack uses bold, colorful CTA buttons that stand out on the page, offering visitors the opportunity to “Try Slack for Free.” It’s direct, action-oriented, and clearly communicates what the user will get.

Key Takeaway:

Effective CTAs are concise, action-driven, and strategically placed. They guide users toward conversion with minimal friction.

5. Implement Data-Driven Personalization

Personalization is a major trend in web design and lead generation. A study by Evergage found that 98% of marketers believe personalization advances customer relationships, and 88% of marketers report measurable improvements in their business as a result of personalization.

By collecting user data—such as behavior, location, or past interactions—you can tailor your website’s content, CTAs, and offers to match individual user preferences.

How to personalize your website:

  • Dynamic Content: Use tools like HubSpot or Optimizely to display dynamic content based on user data, such as showing different messaging to first-time visitors compared to returning customers.
  • Personalized CTAs: Use customer data to create more relevant calls to action. For example, offer new visitors a “Get Started” CTA and returning visitors a “Download Our Latest Guide” CTA.
  • Product Recommendations: If you’re an e-commerce site, personalized product recommendations based on past browsing history can significantly boost conversions. Amazon is a prime example of this, leveraging data to show personalized product recommendations and boosting sales in the process.

Key Takeaway:

Personalization helps build stronger connections with users, making them more likely to convert into leads. Use data to create tailored experiences that resonate with your audience.

6. Build Trust with Security and Privacy Features

In a world of increasing data breaches and online scams, website visitors are more cautious than ever about where they provide personal information. Building trust is essential for lead generation, especially if your website involves data collection.

Ways to build trust:

  • SSL Certificates: SSL encryption is a must-have for websites today, not only to secure data but also to rank well on Google. Chrome now flags non-SSL websites as “Not Secure,” which can deter visitors.
  • Privacy Policies: Make your privacy policies easily accessible, transparent, and user-friendly. Show your audience that their data is safe and secure with you.
  • Trust Badges and Certifications: Displaying certifications, awards, or third-party trust badges (like those from Norton or McAfee) can reassure visitors that your site is credible and secure.

Key Takeaway:

Users need to trust your website before they convert into leads. Implement SSL, display trust badges, and be transparent about your privacy policies to foster that trust.

7. Test and Optimize Continuously

Even with the best strategies in place, a high-converting website requires ongoing optimization. Continuous testing and improvement will allow you to identify what’s working and what’s not, ensuring that you’re maximizing your site’s lead generation potential.

Tools for optimization:

  • A/B Testing: Tools like Optimizely and Google Optimize allow you to test different versions of your website’s pages to see which one performs better.
  • Heatmaps: Tools like Hotjar and Crazy Egg provide visual representations of how users interact with your site, showing where they click and how far they scroll. This can help identify friction points or underperforming areas.
  • Analytics: Google Analytics is an essential tool for tracking key performance indicators (KPIs) like bounce rates, session durations, and conversion rates.

Key Takeaway:

Optimization is an ongoing process. Use A/B testing, heatmaps, and analytics to continually refine your website for better lead conversion.

Conclusion

Building a high-converting website that drives leads involves more than just attractive design. It requires a strategic blend of clear messaging, user-friendly design, compelling content, and continuous optimization. By focusing on the user experience, leveraging data for personalization, and building trust through security measures, you’ll create a website that not only attracts visitors but converts them into leads.

Success won’t happen overnight, but by implementing these strategies, you’ll be well on your way to creating a lead-generating powerhouse that supports your business goals over the long term.

Image credit: Pexels from Pixabay

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